CFPB Moves to Tighten Its Consumer Complaint System

The CFPB says it is correcting flaws in its complaint system, a move that could affect how consumers, companies, and researchers use one of finance’s most visible feedback tools.
CFPB Moves to Make Bilt Customers Whole After Reported Account Problems

The Consumer Financial Protection Bureau says it is working to ensure Bilt customers are made whole, spotlighting how regulators are handling consumer protection when fintech-linked financial products run into trouble.